BUSINESS SYSTEMS
A business system is a documented, measured process supported by software, so the same outcome happens whether or not the owner is involved. These resources cover mapping, automating and measuring those processes.
A business without systems scales by adding people. A business with systems scales by adding capacity to what already works.
These frameworks are deliberately boring: map the work, remove the handoffs that break, automate what is repeatable, then measure it.
FRAMEWORKS
Score every candidate process on four factors: how often it runs, how long it takes each time, how costly its errors are, and how stable the rules are. Automate the highest scoring stable process first, measure the baseline before you start, and only move to the next one once the first is holding up in production.
8 MIN READ
The highest-volume, most stable process with a clear correct outcome, usually in intake, onboarding, scheduling or reporting. Size it by multiplying frequency by time per run.
A single workflow is typically $3,000 to $10,000. Connected multi-system automation across a department usually starts around $12,000.